Director of Product Design · HotelTonight
2017–Present · San Francisco, CA
Led product design team, responsible for consumer and hotel partner experiences.
Delivered designs and vision for key initiatives such as 100 day booking, Perks, Daily Drop deals, cancellations, and watched searches conversion improvements and engagement.
Launched first desktop website as well as a redesigned mobile website and HTx platform.
Senior Design Manager · Fitbit
2015–Present · San Francisco, CA
Directly managed and grew a collaborative team of 8 designers, responsible for the end-toend hardware and interactive user experience on 12 hardware products.
Led launch of Fitbit Alta, Blaze, and Charge 2 to #1 products in their categories, bringing a premium fitness experience to tens of millions of users across the globe.
Key contributor to vision and strategy for UX team within agile process: experience workshops, exploration sessions, executive reviews, and design critiques.
Established design patterns for Fitbit’s devices as well as overall experience principles.
Senior Product Designer · Fitbit
2012–2015 · San Francisco, CA
Led interactive and visual design of Fitbit Surge, the company's first GPS touchscreen device; launched to be the top-selling GPS running watch.
Designed the on-wrist user experience for Fitbit Charge HR including Fitbit’s first the interactive heart rate experience across web and mobile.
Responsible for hardware and interactive device design for 6 products backed by user research insights; collaborated with product, support, industrial design, and engineering.
Lead User Interface Designer · Salesforce
2009–Present · San Francisco, CA
Executed a mobile-first design approach for scaling the Social Contacts experience from small phones to tablets to large desktops.
Led redesign of Sales Forecasting web app, grounded in contextual interview research and validated using highly interactive prototypes.
Interaction Designer · Yahoo! Autos & Finance
2007–2009 · Sunnyvale, CA
Software Engineer · BAE Systems
2003–2006 · Minneapolis, MN
Master in Human-Computer Interaction · Carnegie Mellon University
2007 · Pittsburgh, PA
B.S. Software Engineering · Milwaukee School of Engineering
Minor in Business Management
2003 · Milwaukee, WI
- Design Ideation
- Product Visioning
- Design Critique
- Workshop Facilitation
- Design Sprints
- Project Planning
- User Story Definition
- Persona Creation
- Mental Models
- Responsive Design
- Concept Validation
- Think-Aloud Usability
- Heuristic Evaluation
- Card Sorting
- Diary Studies
Fitness activity related messaging
Fitbit, Inc. · 17 May 2016 · Patent US 9,344,546 B2
Methods, systems and devices for physical contact activated display and navigation
Fitbit, Inc. · 12 April 2016 · Patent US 9,310,909 B1
Delayed goal celebration
Fitbit, Inc. · 9 June 2015 · Patent US 9,050,488 B2
Biometric monitoring device with contextually or environmentally dependent display
Fitbit, Inc. · 5 May 2015 · Patent US 9,026,927 B2
Systems and methods for identifying contacts as users of a multi-tenant database and application system
Salesforce, Inc. · 9 June 2015 · Patent US 9,053,136 B2 and 29 September 2011 · Patent US 2011/0238760 A1
Interactive data forecasting features for a graphical user interface
Salesforce, Inc. · 22 October, 2013 · Patent US 8,566,740 B2 and 7 June, 2012 · Patent US 2012/0144340 A1
Method and apparatus for PACS software tool customization and interaction
GE Healthcare · 21 May 2009 · Patent US 2009/0132963 (Pending)
System and method for a worklist search and creation tool in a healthcare environment
GE Healthcare · 21 May 2009 · Patent US 2009/0132280 (Pending)