Resume

Experience

Senior Design Manager · Fitbit

2015 - Present · San Francisco, CA

Directly managed and grew a collaborative team of 8 interaction and visual designers, responsible for the end-to-end hardware and interactive user experience on 12 hardware products.

Launched Fitbit Alta, Blaze, and Charge 2 to #1 products in their categories.

Facilitated activities for UX team within agile process: stand-ups, reviews with executives, design critiques, experience workshops, and exploration sessions.

Established design patterns and principles for Fitbit devices and helped define design principles for broader team.

(Promoted from Design Manager to Senior Design Manager in March 2017.)

Senior Product Designer · Fitbit

2012 - 2015 · San Francisco, CA

Led interactive and visual design of Fitbit Surge, the company's first GPS touchscreen device. Surge became the top-selling GPS running watch and doubled the size of this market.

Designed the on-wrist user experience for Fitbit Charge HR including the interactive heart rate experience across web and mobile.

Integrated design work with hardware launch timelines for 8 products; collaborated with product, support, industrial design, engineering and QA.

Lead User Interface Designer · Salesforce

2009 - Present · San Francisco, CA

Executed a mobile-first design approach for scaling the experience of Social Contacts from small phones and tablets to large desktops.

Redesigned the Sales Forecasting application; conducted in-context observations, ran concept validation studies and led user interviews.

Developed 15+ functional HTML/CSS/jQuery prototypes to evaluate usability.

(Promoted to Senior UI Designer in 2010 and to Lead UI Designer in 2012.)

Interaction Designer · Yahoo! Autos & Finance

2007 - 2009 · Sunnyvale, CA

Led redesign of over 60 unique vehicle research pages accountable for approximately 50M monthly page views and $30M annual revenue.

Created concept for a dealership directory, opening new business opportunities.

Software Engineer · BAE Systems

2003 · 2006 · Minneapolis, MN

Education

Master in Human-Computer Interaction · Carnegie Mellon University

2006 - 2007 · 4.0 GPA · Pittsburgh, PA

B.S. Software Engineering · Milwaukee School of Engineering

Minor in Business Management
1999 - 2003 · 3.9 GPA · Milwaukee, WI

Skills

Design Leadership

  • Project Planning
  • Group Facilitation
  • Design Critique
  • Design Ideation
  • Experience Workshops

Product Design

  • User Story Definition
  • Storyboarding
  • Persona Creation
  • Mental Models
  • Design Patterns
  • Responsive Design
  • Paper Prototyping
  • Interactive Prototyping

User Research

  • Think-Aloud Usability
  • Heuristic Evaluation
  • Scenario Testing
  • Directed Storytelling
  • Card Sorting
  • Focus Groups
  • Diaries and Surveys

Design Tools

  • Sketch
  • Photoshop
  • OmniGraffle
  • HTML/CSS
  • JavaScript

Patents

Fitness activity related messaging
Fitbit, Inc. · 17 May 2016 · Patent US 9,344,546 B2
Methods, systems and devices for physical contact activated display and navigation
Fitbit, Inc. · 12 April 2016 · Patent US 9,310,909 B1
Delayed goal celebration
Fitbit, Inc. · 9 June 2015 · Patent US 9,050,488 B2
Biometric monitoring device with contextually or environmentally dependent display
Fitbit, Inc. · 5 May 2015 · Patent US 9,026,927 B2
Systems and methods for identifying contacts as users of a multi-tenant database and application system
Salesforce, Inc. · 9 June 2015 · Patent US 9,053,136 B2 and 29 September 2011 · Patent US 2011/0238760 A1
Interactive data forecasting features for a graphical user interface
Salesforce, Inc. · 22 October, 2013 · Patent US 8,566,740 B2 and 7 June, 2012 · Patent US 2012/0144340 A1
Method and apparatus for PACS software tool customization and interaction
GE Healthcare · 21 May 2009 · Patent US 2009/0132963 (Pending)
System and method for a worklist search and creation tool in a healthcare environment
GE Healthcare · 21 May 2009 · Patent US 2009/0132280 (Pending)