I created a concept for a just-in-time ride coordination system with two other designers. We employed a variety of explorative design techniques to identify user needs. I designed and distributed a diary study to collect information at the point of decision making related to ridesharing. I also conducted a custom-designed map think-aloud activity with potential users. We also used directed storytelling to better understand why users carpool and what factors influence their decision making. Our final solution takes three forms which we chose to present in a video sketch which illustrates Go Now in an office setting.
1 months in 2007 for Carnegie Mellon University
Myself and 2 other team members